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Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920
Troubleshooting Tips for the Cisco 7920 Configuration Utility
9-28
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 3.3 or Later
OL-3930-02
Security Errors
Table 9-6 lists error codes, possible problems, and possible solutions for system
errors when working with the Cisco 7920 Configuration Utility.
Table 9-5 TFTP or Network Errors
Error Code Possible Problem Possible Solution
ERR300
TFTP fails in importing configuration file. Import the configuration file again.
ERR301
TFTP fails in uploading firmware image file. Upload the firmware image again.
ERR302
TFTP fails in uploading ring tone file. Upload the configuration file again.
ERR303
The lines are busy. Try to connect later.
ERR304
The memory in the Cisco Wireless IP
Phone 7920 is insufficient to upload the
firmware image.
Try the upload later.
ERR305
The phone does not respond; connection is
closed.
Check the USB cable connection. See
the“Using the Cisco 7920 Configuration
Utility” section on page 4-15.
Table 9-6 Security Errors
Error Code Possible Problem Possible Solution
ERR900
Unknown username. Enter the correct user name in the Login
window.
ERR901
Password is invalid. Enter the correct password in the Login
window.