Cisco Systems 7920 IP Phone User Manual


 
9-27
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 3.3 or Later
OL-3930-02
Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920
Troubleshooting Tips for the Cisco 7920 Configuration Utility
TFTP or Network Errors
Table 9-6 lists error codes, possible problems, and possible solutions for the TFTP
or network errors when working with the Cisco 7920 Configuration Utility.
ERR203
No equals sign (=) between setting
parameter and setting value.
See the “Configuration File Format” section on
page 4-29 first.
Add an equals sign (=) between the setting
parameter and the setting value.
ERR204
Firmware image checksum error. Upload the firmware image again, or check to see
whether the firmware image is correct.
ERR205
Incorrect firmware image version. The firmware image version should be available for
the current Cisco Wireless IP Phone 7920. Upload
the correct version of the firmware image file for
your phone.
ERR206
Errors in writing firmware image
into Flash memory.
Power on the Cisco Wireless IP Phone 7920 again.
Contact your supplier if the error remains.
ERR207
Improper firmware image file size. Check that the firmware image version is correct for
the Cisco Wireless IP Phone 7920 model.
ERR208
The firmware image version
number is different from the
config load ID number.
Check that the firmware image version is correct for
the Cisco Wireless IP Phone 7920 model.
ERR209
The phone is either locked,
booting up, or updating the
firmware image.
Check to see whether the Cisco Wireless IP
Phone 7920 is locked or whether it is performing
firmware image upgrade.
Upload the firmware image again later.
Table 9-4 File Format or File Access Errors (continued)
Error Code Possible Problem Possible Solution