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Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920
Troubleshooting Tips for the Cisco 7920 Configuration Utility
9-26
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 3.3 or Later
OL-3930-02
File Format or File Access Errors
Table 9-4 lists error codes, possible problems, and possible solutions for the
configuration file format or file access errors when working with the Cisco 7920
Configuration Utility.
Table 9-3 TCP Connection Errors
Error Code Possible Problem Possible Solution
ERR100
The connection has been dropped
because of a network failure or
because the phone failed to respond.
Check the PC’s IP settings. See the “Installing the
USB Driver” section on page 4-5.
ERR101
The specified address is already in
use.
Close the application that has the same IP address
or port number.
• TCP: The default IP address for Cisco
Wireless IP Phone 7920 is 192.168.1.1; the
default port number is 5001.
• TFTP: 69 is the default port number.
Table 9-4 File Format or File Access Errors
Error Code Possible Problem Possible Solution
ERR200
Disk is full, or allocation limit has
been exceeded.
Free up disk space for saving files on the computer.
ERR201
Unknown setting parameter in
configuration file.
See the “Configuration File Format” section on
page 4-29 first. If this is a new setting parameter,
you can click the Skip button to ignore format
checking in the Unknown Setting Window.
You can also click the Delete button to delete this
setting parameter in the Unknown Setting Window.
ERR202
Setting value is not available in
configuration file.
See the “Configuration File Format” section on
page 4-29.