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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide
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Note: How Do I Display Full-Screen Video Without the Black Bars?
If you select PIP, as well as update the way full-screen video displays (by choosing Full or Crop
mode), the full-screen video displays on the entire screen without the black sidebars. To choose Full
or Crop mode, see Changing How Non-PIP Video Displays.
3 Tap Save.
Setting the Call Rate for Video Calls
You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next
video call.
Note: Why Can’t I Choose Certain Call Rates?
Your system administrator can set a maximum call rate for video calls. If your system administrator
sets a call rate limit, you won’t be able to select a call rate above this limit.
To set the maximum bandwidth to use for video calls:
1 Tap Settings from Home view, and tap Basic > Call Rate.
2 From the Call Rate screen, tap the maximum call rate you want to use for video calls. You can
choose a call rate between 128 kbps and 768 kbps. The default setting is 512 kbps.
Placing Audio-Only Calls
When your administrator has enabled video on your phone, all calls you place are video calls. This means
that:
The person you call sees you on their phone.
When the person you call sends video, you see the person on your phone.
Your administrator can enable your phone to send audio calls only. This means that no video information
is included in the call at all. Your phone screen does not display any video windows, and you do not have
the option to send video. If the person you call sends video, you do not see them.
Your system administrator can also set up your phone so that you can choose the call mode - video or
audio-only - for the calls you place. If this option is set up on your phone, you can choose the call mode
on a call-by-call basis, as well as choose a mode to apply to all the calls you place.
To choose audio-only or video mode for all your calls:
1 From Home view, tap Settings, and tap Basic > Video > Video Call Settings.
2 From the Video Call Settings screen, tap Default Call Mode, and tap Audio only or Video.
The mode you choose applies to your next call and all subsequent calls.