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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide
Polycom, Inc. 74
Getting Started
Before you attach your VVX Camera, it is a good idea to perform a couple preliminary of steps to confirm
your camera can work with your phone. You can also familiarize yourself with the camera’s various LED
indicators and messages and learn what they mean.
First Steps
Before you start using your camera, make sure your phone has the correct software version to work with
the camera. You can check your phone’s software version by tapping Settings from Home view, and then
tapping Status > Platform > Application > Main. Make sure the software version listed next to ‘Version’
is 4.1.3.xxxx or later. You also need to check with your system administrator that your phone is enabled
to handle video calls.
If your phone has the correct software version and is video-enabled, attach the VVX Camera to the USB
port on the top of your phone.
Web Info: How to Attach the Camera and Adjust the Camera Lens and Shutter
For information on attaching the VVX Camera, see the VVX Camera Quick Start Guide, available
from the VVX Camera Support page. The guide also shows you how to adjust the camera lens and
shutter.
After you attach your camera, you might receive a message indicating that your camera firmware is
updating and syncing with your phone. During this process, do not remove the camera. After your phone
and camera sync, a camera ready message displays, and your camera is ready to use.
Understanding the Camera’s LEDs and Messages
Your camera has an indicator light on the front right that lets you know when it is ready to use, and when
a video call is incoming, outgoing, active, held, or muted. Depending on the camera and call state, the
indicator is amber, green, steady, or flashing.
Various messages also display on your phone to indicate the camera state. For example, a message
displays to let you know that your camera is ready to use, or that your camera is updating and unavailable
to use.
The following tables describe your VVX camera’s LEDs and messages.
Table 7: VVX Camera LEDs
LED State
Phone State
No LED
One of the following:
Phone has no power
Camera shutter is closed
Flashes red and green, and then turns off
Camera is booting up