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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide
Polycom, Inc. 29
Troubleshooting: Why Doesn’t the Speakerphone Work?
If your speakerphone doesn’t work, your system administrator may have disabled it. You must
handle calls using the handset or a headset. If your system administrator disables the speakerphone
on your phone, Handsfree mode disabled appears on the touchscreen after you press .
Power Tip: Setting Up the Phone to Automatically Use Your Headset for All Calls
If you frequently use a headset, you can make the headset the default call path. To set this up, see
Enabling Headset Memory Mode.
Answering Calls
All incoming calls display in an Incoming Call window, as displayed next.
Figure 15: Incoming Call Window
To answer the call, do one of the following:
To use the handset, pick up the handset.
To use the speakerphone, press or tap Answer.
To use your headset, press .
When you’re already in handset, speakerphone, or headset mode, tap Answer, and the phone
automatically uses the mode you’re in.
When you don’t answer the call within 10 seconds, the Incoming Call window disappears, and either
Home or Calls view displays, as displayed next. The view that displays depends if your phone last
displayed Home or Lines view.