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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide
Polycom, Inc. 18
Figure 10: Active and Held Calls
Troubleshooting: Why Can’t I Access the Idle Browser?
If your phone has calls, you cannot access the Idle Browser. To access the Main Browser, tap
Applications from Home view. For information about the Idle and Main Browsers, see Using the
Browser.
Active Call View
When you have only one call in progress and it is an active call, you can access Active Call view,
displayed next. When you are in Home view, you can display Active Call view by pressing , or tapping
in the status bar. To switch between Lines and Active Call view, swipe the screen right or left.
Active Call view displays the name and number of the person you are talking with and the duration of the
call. From Active Call view, you can manage the call. You can hold, end, or transfer the call, or set up a
conference call with the person you’re talking with and other parties.
Figure 11: Active Call View
Calls View
You can access Calls view, displayed next, if your phone has multiple calls in progress, or your phone
has one held call. If you are in Home view, you can display Calls view by pressing , or tapping
in the status bar. To switch between Lines and Calls view, swipe the screen right or left.