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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide
Polycom, Inc. 67
Note: How Can I Stop Video?
When you are in a call with a person that has a video-enabled phone, you cannot start and stop the
video. If your phone is video-enabled, it always displays video from another video-enabled phone.
Note: Video from Different Endpoints Display Differently on Your Phone
Depending on the phone or system that is sending video, black bars may appear on the top, bottom,
or sides of the video image. This occurs because the aspect ratio of the sent video doesn’t match
the display area on your phone, and the portions of the video that aren’t being received display as
black bars. If the received video matches your phone’s display area, the received video fills the
screen. If black bars display, you can remove them by selecting ‘cropped’ video screen mode (see
Displaying Video in Normal, Full, and Cropped Modes.)
About Video Calls
When you are in a call with a person that has a video-enabled phone, the person you are talking with—
the ‘far side’—displays in the call window, as displayed next.
Figure 32: Call Window with Far-Side Video
Far-side video also displays in Calls view, as displayed next.
Figure 33 Far-Side Video in Calls View