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Issue 2.0 December 1995 2-9
System Features
The Intuity system features required for the MERLIN LEGEND system are
recorded in Worksheet
Intuity AUDIX System Parameters Features: Transfer
Considerations
in
Intuity New System Planning for Release 3.0.
The following
parameters should be set:
Transfer Type = basic
Transfer Restriction = subscribers
Covering Extension = system console or operator extension
Channel Information for Installation
For Intuity to operate properly, it must know what extension has been assigned to
each of its channels (voice ports) and how incoming calls on that channel are to
be processed. Worksheet
Channel Information for Installation
in
Intuity New
System Planning for Release 3.0
provides columns for “Channel Number,”
“Extension,” “Initial Service,” and “Optional Dedicated Service.”
For each channel, you must fill in the extension number.
All channels that are part of an
integrated VMI
calling group should be assigned
DNIS_SVC.
For those channels dedicated to a specific Intuity IVR application, defined in a
separate
generic VMI
calling group, write the application name in the “Optional
Dedicated Service” column.
Assign Service to Called Number
All calls not assigned to a specific Intuity IVR application directly are processed
by the *DNIS_SVC. In order for *DNIS_SVC to function with both Intuity AUDIX
and Intuity IVR applications defined in a shared port group, the installer must fill
out a table in the system that will tell the DNIS_SVC which called number should
receive a particular service. Worksheet
Services for Assign Service to Called
Number
in
Intuity New System Planning for Release 3.0
provides a “Service
Name” column and a “Called Number” column. The worksheet should contain an
initial entry with AUDIX in the “Service Name” column and ANY in the “Called
Number” column.
Any additional entries in the table are used to associate specific called numbers
with Intuity IVR applications. Calls not specifically routed elsewhere are routed to
Intuity AUDIX where the called number is next processed through the Routing
Table.