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Contents
Issue 2.0 December 1995 v
Table of Contents iii
About This Document xiii
■ Purpose xiii
■ Intended Audience xiii
■ How This Book Is Organized xiii
■ Conventions Used xv
■ Trademarks and Service Marks xvi
■ Related Resources xvii
■ How to Make Comments About This Book xix
1 MERLIN LEGEND Integration Concepts 1-1
■ Introduction 1-1
■ Switch Integration Concepts 1-3
■ Intuity AUDIX Voice Mail Services 1-5
■ Intuity Intro Voice Response 1-7
■ Port Considerations 1-7
Intuity Port Administration 1-9
Dynamic Allocation or Shared Ports 1-9
Dedicated Allocation 1-9
■ Automated Attendant Enhancements 1-10
Primary and Secondary
Automated Attendant Concepts 1-10
Automated Attendant Operation Schedule 1-10
Automated Attendant Operation Based on
MERLIN LEGEND Status 1-11
Automated Attendant Operation
Based on Intuity AUDIX Business Schedule 1-11
Automated Attendant Holiday Operation 1-12
Automated Attendant Tenant Service Operation 1-12