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Issue 2.0 December 1995 1-5
Coverage for calls is provided by assigning a call
coverage group
as the last
point of each extension’s coverage path. The calling group for the Intuity voice
ports is then programmed as the receiver for the call coverage group.
Additional information required for coordination of the Intuity system and the
MERLIN LEGEND system is passed in both directions by touch-tones. The Intuity
system and the MERLIN LEGEND system also communicate by switch-hook
flashes and call progress tones.
Some features provided on other AT&T switches do not have corresponding call
information on the MERLIN LEGEND system. For example, on DEFINITY/System
75 switches, a code indicates whether the reason for coverage is BUSY or NO
ANSWER. As a result, the Intuity system can provide different personal greetings
based on this information on the DEFINITY/System 75, but not on the MERLIN
LEGEND system. Similarly, the Day Service/Night Service feature available on
the MERLIN LEGEND system cannot be provided on the DEFINITY/System 75.
Intuity AUDIX Voice Mail Services
Intuity AUDIX is easy to operate. Callers receive spoken prompts to guide them
in making choices by pressing the appropriate touch-tone button on the
telephone.
Intuity AUDIX can be administered to provide the following kinds of services
(examples):
■ Call Answer
When the extension originally called is busy or there is no answer, Intuity
AUDIX allows the caller to leave a message, transfer to another extension,
or transfer to an attendant. The person called (subscriber) may provide a
personal greeting to callers or select a standard system greeting. The
subscriber may set up a password to help protect against unauthorized
access to messages. Messages can be picked up from the office or from
an outside telephone.
The outcalling feature allows Intuity AUDIX to call a subscriber when a
new message arrives. The subscriber can specify the telephone or pager
number to be called.
The call is passed from the MERLIN LEGEND system to the Intuity system
with call information that indicates the covered extension number and
whether the call was from an internal station or received on a trunk from
outside. Based on this information and on caller actions indicated by
pressing touch-tone buttons, the Intuity system can accept a message for
the called extension’s voice mailbox or provide other special processing.