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1-2 Issue 2.0 December 1995
Developing the Intuity system with the processing platform layer as its base
keeps reliability and maintainability as a focus throughout the product. The
processing platform layer contains utilities and tools that the layers above it can
use, such as alarm processing, backup and restore utilities, activity logs, and the
operation, administration, and maintenance interface. The hardware of the
processing platform layer includes the Multi-Application Platform (MAP) chassis
with the central processing unit (CPU), memory (RAM), hard disk drive(s),
removable media drives (floppy diskette and tape) and the UNIX operating
system.
The service layer includes the voice processing platform, Intuity AUDIX Digital
Networking, and switch integration. The service layer is similar to the processing
platform layer in that it provides tools and utilities to the applications packages,
but it is more specific in its offerings. The service layer includes hardware and
software components integral to the services offered the IVC6 voice card for
processing speech, the AUDIX communications controller for Intuity (ACCX) card
for digital networking, and system administration software for elements that span
the platform such as voice port administration.
The application package layer contains independent programs that meet a
specific business need. The Intuity AUDIX Voice Mail System relies heavily on the
foundation established by the services and processing platform layers
.
Figure 1-1. Intuity System Layers
Processing Platform Layer
Application Package Layer
Service Layer
Intuity AUDIX Voice Mail Intuity Intro Voice Response
Voice Processing Platform
Intuity AUDIX
Digital Networking
MERLIN LEGEND
Switch Integration
Voice Mail Administration
Subscriber Database
Message Database
Transaction Definition Environment
Voice Response Database Access
Speech Administration
Speech Recording/Playback
Call Control
System Administration
Network Administration
File Transfer
Provides Call Information
Transfers Calls
Event Handling
Alarm Processing
Backup/Restore
Activity Logs
Remote Console
Process Management
Operation, Administration,
and Maintenance Interface
Feature Administration
UNIX Operating System