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Glossary
GL-12 Issue 2.0 December 1995
error message
A message on the screen indicating that something is wrong and possibly suggesting how to
correct it.
errors
Problems detected by the system during operation and recorded in the maintenance log. Errors
can produce an alarm if they exceed a threshold.
escape from reply
The ability to quickly return to getting messages for a subscriber who gets stuck trying to respond
to a message. To escape, the subscriber simply presses #.
escape to attendant
An Intuity AUDIX feature that allows a subscriber with the call answer feature to have a personal
attendant or operator administered to potentially pick up an unanswered call. A system-wide
extension could also be used to send callers to a live agent.
ESD
See
electrostatic discharge
.
events
Informational messages about the system’s activities. For example, an event is logged when the
system is rebooted. Events may or may not be related to errors and alarms.
F
facility out-of-service
The current channel is not receiving a dial tone and is not functioning.
fax endpoint
Any device capable of receiving fax calls. Fax endpoints include fax machines, individual PC fax
modems, fax ports on LAN fax servers, and ports on fax-enabled messaging systems.
field
An area on a screen, menu, or report where information can be typed or displayed.
FIFO
See
first-in/first-out
.
file
A collection of data treated as a basic unit of storage.
filename
Alphanumeric characters used to identify a particular file.
file redundancy
See
mirroring
.
file system
A collection of related files (programs or data) stored on disk that are required to initialize an AT&T
Intuity system.
first-in/first-out
The first call (or data) to be received is the first call (or data) to be processed.
F key
See
function key
.