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Chapter 4: System Configuration
AltiWare ACM 5.1 Administration Manual 73
Setting Emergency Numbers
The number in the Emergency Number field will have the system automatically find a
trunk to process the call without the extension user dialing a trunk access code first. You
may enter up to three emergency numbers in the appropriate fields.
Note: This feature works with both trunk access code and route access code.
Audio Peripheral Configuration
You can configure audio peripheral settings:
• Music on hold
• System default beginning and update prompts for callers in queue
• Overhead paging
To access the Audio Peripheral configuration window, select System > System
Configuration, then click the Audio Peripheral tab.
Figure 15. System Configuration, Audio Peripheral tab
Configuring Music On Hold and Recorded Announcements
Callers will hear the music or recorded announcement configured on this tab only if the
user places the caller on hold.