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Chapter 15: Extension Configuration
AltiWare ACM 5.1 Administration Manual 209
Setting Mailbox Capacities
You can set various mailbox capacities with the following options:
These options can be applied to multiple extensions using Apply to.
Setting Message Notification Options
The Notification tab of Extension Configuration provides for setting notification options
on new incoming e-mail as well as voice messages.
To work with notification settings, select the extension number from the Agent/
Supervisor/Extension list, then click the Notification tab.
Figure 7. Extension Configuration, Notification tab
Parameter Description
Max Number of
Messages
Maximum number of messages stored in the user’s mailbox.
The range is 1–999, defaulting to 100.
Mailbox Size Mailbox size in MBs of stored messages. The range is 1–500
MB, with a default of 50.
Max Message
Length
Maximum length of voice messages in minutes. The range is
1–30 minutes, with a default of 5 minutes.
Retention Length
of Saved
Messages
Number of days saved messages are archived by the system.
The range is 1–90 days, with a default of 60.