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Chapter 28: TAPI Integration
AltiWare ACM 5.1 Administration Manual 383
4. In the Line used for section, select the client extension in the Phone calls drop-
down list, and click OK.
Testing TAPI Service Provider on the Client System
To test TAPI Service Provider on the client system:
1. Click the Dial button in the toolbar.
2. Enter a number to call in the Number to Dial box, and click Place Call.
The client extension should ring. When you pick up the phone, the system will dial
the number you entered and connect you (if the extension is configured to dial an
outside number). If this does not work, make sure your previous configurations are
correct.
Note: Reboot the client system after any configuration changes to make sure the
changes take effect completely.
Making a Call in Microsoft Outlook
Before making a call, configure the Outlook New Call configuration.