Filter
Top Products
Chapter 15: Extension Configuration
208 AltiWare ACM 5.1 Administration Manual
• Retrieve Voice Mail by Email Client—selected, this sends voice mail to the user’s
e-mail as an attachment.
Mail Forwarding Options
• Enable Mail Forwarding—selected, the user’s e-mail will be forwarded to the e-
mail address you specify in the Forward Email Address box. The address should
be a full address, including the domain (for example, jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop down list you can choose to:
– Delete Messages after Forward
– Keep the Messages as New
– Keep Messages as Saved
Setting Message Playback Options
You can use the following check boxes to turn on or off options for listening to playback
of recorded messages. These options apply to both new messages and saved messages,
and they can be applied to multiple extensions using Apply to.
Press “0” Option
This option allows a caller to press “0” while listening to this extension’s greeting. Use
the drop-down list to select one of the following forwarding destinations for the call:
Voice Mail, AA, Extension, Group, Operator (default), Outside Number,
Application Extension, or Line Park. When the caller presses “0”, the call will forward
to the specified destination.
Parameter Description
Announce
Message Sender
Before Playback
Selected, the user hears the type of the message sender
(internal or outside) before listening to recorded messages.
Announce Time
Stamp Before
Playback
Selected, the user hears the timestamp (time and date) of
each message before playback.
Confirm Callback
Number
Selected, the system reads back the caller’s number and asks
the caller to confirm.
Enable Distinctive
Call Waiting Tone
Selected, the extension user will hear a "beep" tone when
there is a call waiting in the extension's queue.
Play the Newest
Voice Message
First
Selected, new voicemail will be retrieved first. When not
selected, the system will play voicemail based on first-in-first-
out (FIFO).