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Chapter 4: System Configuration
70 AltiWare ACM 5.1 Administration Manual
• How you want the system to manage an internal CDR database.
• If CDR needs to be output through a COM port to another computer, which COM port
and which baud rate to use.
To learn more about internal and external CDR databases and schema, refer to the CDR
Search Manual.
To set up Call Reports, select System > System Configuration, then click the Call
Reports tab.
Figure 12. System Configuration, Call Reports tab
Internal Database Configuration (Internal Log Service)
The Internal Log Service (shown in the Log Service display table) is created by default.
You can enable or disable the service, but you cannot remove this database or add
another Internal Log Service.
To manage the internal CDR database:
1. Make sure the Internal Log Service check box is checked.
2. In the Internal Database Configuration field, use the up/down arrows to select
the Active database retaining period in months. This determines how long the
data will be kept in the database. Valid entry is 1-12 months.
3. (Optional) In the Archive purged record(s) field, use the up/down arrows to
select the number of months per archive file. This determines the number of months
that the system will archive an existing CDR database before creating a new
database.
4. Press OK or Apply.