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AltiWare ACM 5.1 Administration Manual 439
workgroups
282
skill-based routing
295
SMTP service
89
SMTP/POP3
setting for extension
207
softswitch architecture
79
speed dial
station
205
speed dialing
configuration
64
SQL
71
starting AltiGen services
394
static noise, test tool
388
station speed dialing
205
Status bar information
44
Stop Switching Service
49
stop/start
AltiWare services
49
stopping AltiGen services
394
subscribing to service
419
Summary button
44
Superframe Format (SF)
132
synchronization
e-mail servers
90
synchronizing domain servers
manually
354
system
business hours
60
call park
53
call restrictions
66
country relevant
72
distinctive ringing
53
e-mail
89
extension length
55
home area code
53
ID
52
main number
53
messaging
87
numbering plan
54
summary report
355
work days configuration
61
System button
43
system clock master
133
system data
backup
388
restore
388
system hang, test tool
387
System menu
43
system reports
355–357
T
T1
channel assignment
420
subscribing to service
419
T1 signaling
dialing delay
157
protocol
157
T1/E1 clock
133
T1/PRI
troubleshooting
141
TCP fragmentation
316
TCP ports
423
AltiServ behind NAT
336
technical support
427
technical training for system ad-
mins
428
TEI (terminal endpoint identifier)
139
terminal endpoint identifier (TEI)
139
test tools
387
testing AltiGen boards
387
text tag, collecting digtis
99
TFTP server
235
tie trunk
152
tie trunks
68
time display
234
toll call prefixes
72
tools, AltiGen
387
Trace Collector tool
394
trace, collecting
394
traffic, VoIP statistics
48
training, technical, for system ad-
mins
428
transmitted caller ID
196
transmitted CID
196
Triton Analog Station Line Proper-
ties dialog box
200
Triton analog trunk GS/LS proper-
ties, setting
160
Triton Resource board
125
Triton T1/E1 trunk properties,
setting
157
Triton T1/PRI Board
configuration
128
troubleshooting
cannot make connection
431
checking network configura-
tion
431
checking traffic
431
loop-back test
431
poor voice quality
431
VoIP board
431
troubleshooting T1/PRI
141
trunk
access code
150, 153
attributes
152
Centrex
152
configuring recording
153
dialing scheme
151
direction of transmission
150
incoming call routing
172
location format
149
phone number
151
trunk access
59
trunk access code vs route access
code
150, 181
trunk based recording
112
Trunk button
43
trunk channel, measuring Rx level
164
trunk configuration
147
Trunk Monitor Enable
223
trunk properties
H323 tie, setting
154
Quantum, setting
169
SIP trunk, setting
155
SIPtie, setting
154
Triton analog trunk GS/LS, set-
ting
160
Triton T1/E1 trunk, setting
157
trunk seizure
Quantum
170
Trunk View window
46, 148
trunks
paging
151
setting attributes
150
Triton T1/E1 trunk properties,
setting
157
unavailable
147
using Apply To button
150
trunks, tie
68
U
UDP 316
UDP ports
423
AltiServ behind NAT
336
unanswered calls
260
handling
293
unanswered calls, handling
218
uninstalling AltiWare
38
unusual voice mail activity notifi-
cation
210
update prompts
74
upgrading and migrating
24
user defined #
237
user interface
41
users, managing VoIP domain
345
V
View menu 43
View windows
44
virtual extension
194
voice
quality
431
Voice File Converter
398
voice mail
configuration
87
distribution lists
90
messaging
87
mobile extension
247