Filter
Top Products
AltiWare ACM 5.1 Administration Manual 147
C
HAPTER
12
Trunk Configuration
Trunk attributes and parameters are set using the Trunk Configuration window. The
attributes and options available depend on the type of board and trunk. This chapter
discusses general configuration options applicable to all trunks, followed by specific
configuration options for the following trunk types:
• H.323 tie trunk, page 154
• SIP tie trunk, page 154
• SIP trunk for ITSP, page 155
• Triton T1/PRI trunk, page 157
• Triton analog trunk, page 160
• Quantum trunk, page 169
This chapter also discusses incoming call routing (page 169) and outgoing call blocking
(page 173), both configurable on tabs in the Trunk Configuration window.
Trunks Out of Service
If none of the trunks are available when an outside call is placed, the caller will hear the
system prompt: “All outside lines are busy. Please try again later.”
Channel Identification
To find out channel information, right-click a trunk in the Trunk View window (shown in
Figure 2, below), and select Channel Physical Location. The Channel Information box
appears, displaying logical board ID, board name, channel group type, and channel ID: