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Chapter 2: Software Installation & License Registration
AltiWare ACM 5.1 Administration Manual 23
Preparation for Installation
Before you start installing AltiWare, you need the following:
• Windows Update—Make sure your server has the recommended Windows Service
Pack or Update.
• AltiWare 5.1 CD ROM—The AltiWare CD ROM that contains the AltiWare 5.1
programs.
• AltiWare latest update—Check to see if there is an Update available to the
AtliWare 5.1 Release.
• System Key—The system key is a DB-25 parallel port hardware security device that
allows the software to run ONLY when that system key is attached to the parallel
port of the server that AltiWare is running on. (By special order, your system key
may be a USB key.)
• Software license key—A 20-digit key located on the front of the End User License
Agreement. The following table lists all licenses used in AltiWare 5.1.
Table 1. AltiWare ACC/ACM 5.1 License Summary
License
Type
License
Model
Supported AltiWare Software Version
ACC 5.1 ACM 5.1
Server Base
License
Per System
• Fresh Install
• Upgrade
• Upgrade
• Migrate
Station License Per Activated
Extension
YES YES
Agent Seat Per concurrent login
(Single agent
logged into multiple
WGs will only take
one license)
ACC Agent Seat ACM Agent Seat
AltiView Per concurrent login YES YES
AltiConsole Per concurrent login YES YES
AltiAgent Per concurrent login YES YES
AltiSupervisor Per concurrent login YES YES
IPTalk Per concurrent login YES YES
SIP Trunk Per activated SIP
trunk
YES YES
Centralized
Recording
Per Session NO YES
Advanced Call
Router
Per System NO YES
AltiReport Per System NO YES
VRManager Per System NO YES
AltiWeb Per System NO YES
SDK Per Session NO YES