Filter
Top Products
Chapter 15: Extension Configuration
214 AltiWare ACM 5.1 Administration Manual
Configuring Calling Restrictions
To work with extension call restrictions, select the extension number you want to work
with from the Agent/Supervisor/Extension list, then click the Restriction tab.
Figure 8. Extension Configuration, Restriction tab
Note: You can use Apply to to apply call restriction settings to one, some, or all
extensions. See “About the Apply To Button” on page 194 for more information
on using Apply to.
Setting Call Restriction Options
You can use one of the following options in setting restrictions on an extension or on
multiple extensions using Apply to.
• No Restrictions on Outcalls
• Internal Calls Only—extension-to-extension.
• Internal, Local, and Unrestricted Area Codes—Allow extension to call internal,
local, and area codes defined in the Unrestricted Area Codes in the Call
Restriction tab of the System Configuration window.
• Allow Internal/Local/Unrestricted, and Defined Prefixes—In addition to the
above privilege, allow the extension to call prefixes you specify in the Prefixes
Allowed boxes. Include all relevant prefix numbers (for example, if appropriate, you
would include 1+area code before the number). This configuration will not override
System Prohibited Prefixes set in System Configuration.
• All Calls Allowed Except the Defined Prefixes—In addition to System Prohibited
Prefixes, you can block this extension from dialing the numbers defined in the
Prefixes Disallowed boxes.