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Contents
ix
The Configuration Window .......................................................... 79
CyberGenie System Setup .......................................................... 80
Base Station Information ....................................................... 81
Overall Call Settings.............................................................. 82
Call Logging .............................................................................. 83
Call Log Setup...................................................................... 83
Messaging ................................................................................ 84
Messaging Properties............................................................. 85
Voicemail Settings for System Inbox ....................................... 87
Rejection Message ................................................................ 88
External Line Setup.................................................................... 89
Dialing Properties ................................................................. 90
Adding and Deleting External Phone Lines ................................ 90
Setting General Properties ..................................................... 91
Setting Business Hours.......................................................... 93
Setting Call Routing .............................................................. 95
Setting Up Auto Attendant ..................................................... 97
Handset Setup ........................................................................ 100
Subscribing a Handset to the Base Station ............................. 100
Assigning a Handset to a User .............................................. 102
Unsubscribing a Handset...................................................... 104
User Setup ............................................................................. 105
Setting up a New User......................................................... 105
Changing User Information .................................................. 110
Chapter 5: System Administration ................................................ 115
The CG 2400 System and Your PC.............................................. 115
The Call Progress Window ......................................................... 115
Miniaturizing the Call Progress Window .................................. 117
Call Progress Control ........................................................... 117
Viewing Calls in Progress ..................................................... 119
Dialing an Additional Call ..................................................... 119
Reconnecting a Call............................................................. 120
Transferring a Call in a Two-Party Scenario ............................ 121
Transferring a Call in a Three-Party Scenario .......................... 122
Conferencing a Call ............................................................. 123
Rejecting a Call .................................................................. 124
Redirecting an Incoming Call ................................................ 125
Listening to Incoming Messages............................................ 126
The Contacts Window ............................................................... 126
Adding and Updating Contacts .............................................. 128
Editing a Contact Directly..................................................... 131
Dialing a Contact from Your PC ............................................. 131
Activating Speech Recognition .............................................. 132
Enabling Download to Handset ............................................. 132
Changing the Sort Order of the Contacts List .......................... 133