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CG 2400 User Guide
168
External to internal Transfer an external call to
another handset.
You cannot transfer an external call to another
external number.
Attended transfers
For an attended transfer, stay on the line until the
user answers, announce the caller, then press
>Transfer to disconnect.
Blind transfers
For a blind transfer, select >Transfer while the other
party is still ringing. If the user at the other end of
the transfer does not answer, the caller will be routed
to the user’s voicemail.
To transfer a call to another handset using
CyberGenie:
1. While the call is active, press . CyberGenie
responds: Who would you like to call?
2. State the name of the user to whom the call will
be transferred.
3. At any time after the call begins to ring through,
press to activate the menu, then select
>Transfer.
To transfer a call to another handset using
the handset menu:
1. While the call is active, press to activate
the menu.
2. Select >IntCall. When you hear the internal dial
tone (a solid, continuous tone) enter the user’s
extension number.
3. At any time after the call begins to ring through,
press to activate the menu, then select
>Transfer.