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Chapter 2: Installation
25
email messages, you will need to install Microsoft
Outlook.
If Microsoft Outlook
is installed but
MAPI is not
You will be able to listen to voicemail messages only.
To be able to listen to both voicemail and email
messages, you will need to integrate Microsoft
Outlook with CyberGenie and make sure that
Microsoft Outlook is properly configured to support
MAPI. (See “Ensuring Microsoft Outlook Support” on
page 25.)
If you do not choose to integrate the two programs,
CyberGenie will still provide full voicemail and
contact support.
If both MAPI and
Microsoft Outlook
are installed
CyberGenie is able to access voicemail and email
via Microsoft Outlook’s folders, as well as support
call-by-name and phone book downloads from your
Microsoft Outlook contacts database.
Even if both MAPI and Microsoft Outlook are
installed, CyberGenie does not assume that you want
it to automatically configure your voicemail to
function through Microsoft Outlook. During setup,
you will have the option of determining whether you
want to integrate Microsoft Outlook with your
CyberGenie system.
Ensuring Microsoft Outlook
Support
If you use Microsoft Outlook, you will need to add the
MAPI components by installing Microsoft Outlook’s
Corporate or Workgroup E-mail Service component
(if not already installed) before installing
CyberGenie. This allows CyberGenie@Work to
implement the unified messaging functions that
make it possible for you to access your voicemail,
email, and faxes from one source.
NOTE:
Procedures will
vary depending on the
version of Microsoft
Outlook you are using.
To add this component to Microsoft
Outlook 97:
The Microsoft Office 97 CD installs Microsoft Outlook
97. This version automatically supports Corporate/
Workgroup mode, and no changes are required.