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Chapter 5: System Administration
123
Conferencing a Call
A conference call is where three parties can talk
simultaneously during a single call session. Once you
initiate a conference call, no other actions can be
taken with that call other than disconnecting one or
all lines.
To make a conference call:
1. Access the Call Progress window.
2. If more than one call session displays, click the
desired session on the system call activities panel
to display the call session in the call details panel.
3. If the third party in the conference call will be an
internal number, click in the user/contact
panel to display the active handset users. If it is
to be an external number, click to display the
contacts list.
NOTE
: If the call
originator hangs up
first from the handset,
the remaining parties
can continue to talk.
4. Place the mouse cursor over the Handset icon on
the Call Details panel. A menu box will open:
5. Click DIAL, then double-click the user or contact
to which the new call will be placed.