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CG 2400 User Guide
166
Retrieving a Call
When a call is parked, any user can retrieve it.
You can also use the retrieve feature to barge in on a
current call, whether the call is on another
CyberGenie handset or an analog phone connected
to the same line.
NOTE:
If the user
configuration for that
handset has been set to
block outgoing calls on
the requested line, the
line cannot be picked
up from that handset.
If you retrieve a call that is active on another phone
or handset, you will automatically conference
yourself in on the call without disconnecting the
other user.
Call retrieval results vary based on the current
activities of both the handset and the caller:
WHILE HANDSET IS IN CONNECTED MODE
IF
YOU
ARE
ON
ANOTHER
CALL
U
SE
THE
HANDSET
MENU
>R
ETRIEVE
OPTION
TO
PUT
THE
CURRENT
CALL
ON
HOLD
AND
ACCEPT
THE
NEW
CALL
.
WHILE HANDSET IS IN IDLE MODE
I
F
THE
CALLER
IS
LEAVING
A
VOICEMAIL
MESSAGE
B
ARGE
IN
WITH
>R
ETRIEVE
AND
LISTEN
TO
THE
OUTGOING
MESSAGE
OR
THE
CALLER
’
S
INCOMING
MESSAGE
(
YOUR
VOICE
IS
MUTED
). T
O
TAKE
THE
CALL
,
PRESS
#.
I
F
THE
CALLER
IS
LISTENING
TO
THE
GREETING
MESSAGE
,
OR
THE
CALL
IS
RINGING
A
HANDSET
OTHER
THAN
THE
USER
’
S
U
SE
>R
ETRIEVE
TO
HAVE
THE
CALL
ROUTED
TO
YOUR
HANDSET
.
IF
A
CALL
IS
PARKED
U
SE
>R
ETRIEVE
TO
ROUTE
THE
CALL
TO
YOUR
HANDSET
.