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Changing Your Contacts View................................................ 133
Searching For a Contact ....................................................... 134
The Call Log Window ................................................................ 135
Viewing the Call Log ............................................................ 136
Filtering Call Records ........................................................... 136
Changing Sort Order from the Log ......................................... 138
Viewing Details ................................................................... 138
Refreshing the Call Log ........................................................ 139
Printing the Call Log ............................................................ 139
Clearing the Call Log............................................................ 140
The Voicemail Window .............................................................. 140
Reviewing Messages ............................................................ 141
Changing Sort Order............................................................ 142
Deleting Messages............................................................... 142
Chapter 6: Unified Messaging ....................................................... 143
What Unified Messaging Does .................................................... 143
Unified Messaging Features from the PC ...................................... 144
Assigning Access to the System Inbox.................................... 145
Setting up a User's Message Notification................................. 145
Reminder Messages.................................................................. 147
Message Retrieval .................................................................... 147
Retrieving Messages from the Handset................................... 148
Retrieving Messages Remotely .............................................. 150
CyberGenie Greeting Messages .................................................. 150
Call Routing and How It Affects Messages............................... 151
Changing Welcome Greetings................................................ 151
Changing Voicemail Greetings............................................... 153
Changing the Rejection Message ........................................... 155
Chapter 7: Calls from the Handset ................................................ 157
Call Management ..................................................................... 157
How Call Sessions Work ....................................................... 158
Incoming and Outgoing Calls ..................................................... 158
Receiving a Call .................................................................. 159
Placing an External Call........................................................ 159
Placing an Internal Call ........................................................ 161
Selecting Which Phone Line to Use ........................................ 163
Parking a Call ..................................................................... 163
Re-dialing Recently Dialed Numbers....................................... 164
Viewing Call Duration Information ......................................... 165
Retrieving a Call.................................................................. 166
Listening in on an Incoming Message from the Handset............ 167
Transferring a Call............................................................... 167
Rejecting a Call................................................................... 169