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Chapter 7: Calls from the Handset
167
To retrieve an external call using the
handset menu:
1. While the call is active, press to activate
the menu.
2. Select >Retrieve, then specify the line from
which you want to retrieve the call (Line 1 or
Line 2).
If the call is parked, it will be directed to your
handset. If the call is active with another user, you
will be conferenced in.
Listening in on an Incoming
Message from the Handset
You can use CyberGenie to listen in while a caller is
leaving a voicemail. If you decide you want to take
the call, you can retrieve it to your handset.
To listen in:
1. While the caller is leaving a message, press
to activate the menu.
2. Select >Retrieve, then specify the line on which
the call has come in (Line 1 or Line 2).
3. Listen to the caller’s message (your voice will be
muted).
4. If you want to take the call, press # before the
caller disconnects.
Transferring a Call
You also have the option of transferring an active
call.
There are three types of call transfers possible:
Internal to internal Transfer an internal call
from one handset to another.
Internal to external Transfer an internal call to
an external number.