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CG 2400 User Guide
144
Some of the unified features are set up from the PC;
others are set up and used from the handset.
While this chapter addresses the actions needed from
the PC to utilize unified messaging on an overview
level, the focus is primarily on how to use the unified
messaging features available from the handset.
Unified Messaging Features
from the PC
CyberGenie@Work uses one of two destinations for
routing incoming messages:
System inbox The general mailbox. Users with
rights to the system inbox can retrieve these
messages.
Personal mailboxes A user for whom a personal
mailbox has been set up can retrieve messages
from that mailbox.
Two types of incoming messages can be managed:
Voicemails
Incoming calls can be routed to a specific user's
mailbox. (Reminder messages, or memos, are
treated as voicemails.) Calls that are not sent to a
personal mailbox are sent to the system inbox.
Emails
If you're using Microsoft Outlook, you can set it up to
route email to specific user mailboxes as well.
Microsoft Outlook uses a series of user-created rules
that control how incoming email messages are
received, and how they are routed once received. For
more information on using Microsoft Outlook's rules
feature, refer to your Microsoft Outlook manual or
online help. If you don't use Microsoft Outlook, all
emails are routed to the system inbox by default.