Filter
Top Products
Chapter 7: Calls from the Handset
171
2. CyberGenie connects the new call and places the
active call on hold.
Press again to switch between calls. Press to
hang up the active call and revert to the call on hold.
Putting a Call on Hold
When you press while connected with a caller, the
caller is placed on temporary hold until you tell
CyberGenie what you want to do with the call. You
can place a call on hold while you speak with another
caller or give a command to CyberGenie.
Putting a call on hold is different from call parking.
(See “Parking a Call” on page 163.) Call parking lets
another user take the call. Placing a call on hold is a
temporary activity; the call automatically returns to
active if no actions are taken within two minutes.
There are several things you can do with a call on
hold:
Switch between a call on hold and another active
call.
Disconnect an active call and return to the call
on hold.
NOTE: You cannot
transfer an external
caller to another
external number.
Transfer the call on hold to another handset
user. (See “Transferring a Call” on page 167.)
When you have two simultaneous calls, the handset
displays the caller information (number, name, or
caller ID). The top line displays the current caller.
The flashing text on the bottom line displays the
caller on hold.
To place a call on hold:
Place the current call on hold by pressing .
CyberGenie responds: Who would you like to call?
VOICE (SAY) KEY OPTION DESCRIPTION
[N
AME
TO
CALL
] C
YBER
G
ENIE
WILL
PLACE
THE
SECOND
CALL