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CG 2400 User Guide
116
There are three possible call session combinations:
• External line to handset
• Handset to external line
• Handset to handset
To access the Call Progress window, click .
The Call Progress window is divided into three
distinct areas:
System call activities
Displays a graphical view of any system call
activities. Each pair of boxes shows a single call
session. A call session displays the source of a call
and the call destination.
Call details
Displays call details for whichever call session is
highlighted in the System Call Activities panel. It is
also the area from which you can control calls.
If you click on the bottom right corner of this
panel while calls are in progress, the panel will split,
and a text description of the current call activity will
appear in the bottom panel.
User/Contact
Displays three different views of call resource
information, depending on which icon is active:
System call activities panel
Call details
panel
User/Contact
panel