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13
Chapter
2
Installation
Successful Installation
To install the CG 2400 system successfully, you must
follow the installation instructions precisely. You must
also shut down all other applications prior to
installation, including any antivirus software, or other
programs that run in the background.
NOTE:
Do not attach
the base station
to your PC until
you are instructed
to do so during the
installation process!
The base station driver is not preloaded into your
Microsoft
Windows
operating system, so connecting
the base station before the driver is loaded may
prevent the system from successfully recognizing the
hardware.
There are four basic steps to successful installation:
• Preparing the DG 200 Handset
• Setting up the base station
• Installing the CyberGenie@Work software
• Running the Configuration Wizard
NOTE:
If you plan to
use a fax/modem card
on the same line as
your CyberGenie
system, or if you have
a fax machine or analog
phone on the same
line, see “Other
Hardware Installation
Options” on page 43.
If installation fails, follow the reinstallation
procedures described in “Reinstalling the Software”
on page 210.