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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
52
INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
5.
Enable hunting for the VPS extension group using System Program [08].
6.
Set the hunting type for the VPS extension group to circular using System Program [09].
7.
At every VPS extension, temporarily connect an SLT or butt set, go off-hook and dial 7301#
to turn on Data Line Security. This prevents the KX-T123211D from sending Executive
Override or Call Waiting tones to these extensions. We recommend that all Voice Mail port
extensions have this feature enabled to avoid interruption of recording.
8.
At every user's extension, go off-hook and dial 7192#. This sets the proper Follow-on ID
sequences so that forwarded calls go directly to the extension's mailbox. The KX-
T123211D automatically sends the extension's digits to the Voice Mail port before
connecting the caller.
For Follow-on ID to work:
•
Ports connected to the KX-TVS50/80 must be assigned as Voice Mail ports.
•
Extensions must be forwarded to the first port of the Voice Mail (using the Busy/No
Answer mode or the All Calls mode).
•
The mailbox number should be the same as the extension number.
Interaction with other features:
•
Call Forwarding
—
If the extension is forwarded to an extension that is also
forwarded, the forwarding will not work.
•
Call Hunting
—
Hunting does not interfere with Follow-on ID.
•
Call Transfer
—
Calls transferred to an extension with Follow-on ID and call
forwarding enabled will be forwarded directly to the mailbox.
•
Data Line Security
—
We recommend that all Voice Mail port extensions have this
feature enabled to avoid interruption of recording by Executive Override tone or Call
Waiting tone.
9.
Select the appropriate CO Line feature settings depending on how your customer plans to
use the VPS: A) to answer all incoming calls, B) as an operator backup, or C) to only answer
calls not answered by user extensions.
Recommended CO Line feature settings:
a)
If the KX-TVS50/80 is answering all incoming calls:
CO Mode
— Use System Programs [51] and [52] to set this parameter. Program all
lines DIL to the first extension of the Voice Mail hunt group. The KX-T123211D will
allow incoming CO calls to hunt only if the CO lines are DIL to the first port of the
hunt group. Lines programed as Normal do not hunt.
b)
If the KX-TVS50/80 is only answering calls not answered by the operator (Operator
Backup):
Flexible Ringing Assignment
— For each applicable CO line, use System Programs
[47] (Day Mode) and [48] (Night Mode) to enable ringing at the operator's extension
(jack).
Delayed Ringing Assignment
— To give the operator time to answer the call before
the VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension