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5.4 AUTOMATED ATTENDANT PARAMETERS
116
CUSTOMIZING THE SYSTEM
No Answer
Coverage
Mode
1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)
Specifies the treatment of calls when Operator 1
does not answer. When "Caller select" is chosen,
and the Operator does not answer, the caller will
hear the following menu message:
Sorry, no one is
available to answer the call. To leave a message,
Press 1. To enter another extension, Press 2.
"Leave
Message" means the caller will be sent to the
General Delivery Mailbox.
Message
Repeat Cycle
1-3 Times
(3)
Specifies the number of times the VPS plays the
Automated Attendant top menu to the caller.
*1
If more than 1 operator is assigned, we recommend to reduce the time on the "Operator No Answer Time" to 15 s.
Table 23
Description Value Range
(Default)
Description/Function