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Glossary
Hash Sign
Same as Pound Sign. Hash Sign is used in the United Kingdom.
HELP
One of the utility commands. It lists all utility commands with a brief description of each.
Immediate Reply
Allows the message receiver to reply to a message without specifying the extension number
of the sender.
Inband Signaling
The Follow-On ID (or Called Party ID) that integrates the VPS and the telephone switch.
Uses intercom paths to light message wait light. Does not give "high end" features such as:
Intercom Paging, Two-Way Recording, Direct Mailbox Access, Live Call Screening, etc.
Incomplete Call Handling Service
Calls are considered incomplete when there is no answer or if the line is busy. The
Incomplete Call Handling Service can be set for 6 options:
(1) to record a message from the caller,
(2) transfer the caller to a covering extension,
(3) page the mailbox owner via the PBX,
(4) notify the mailbox owner via beeper,
(5) transfer the caller to the operator, or
(6) let the caller try another extension.
Integration
Required between the VPS and the telephone switch. See Inband signaling, APT Integration
and DPT Integration.
Intercept Routing No Answer
When a call is not answered, it can be transferred to another extension or to the VPS.
(This is a PBX feature.)
Intercom Paging
(Available with APT/DPT Integration only.) Allows up to 8 different paging groups. An
outside party can reach a subscriber who is away from his/her telephone using either
internal or external page groups. For a Caller ID Caller, if his name has been recorded for
the Caller Name Announcement feature, the name will be announced at the end of the page.
Interview Service
A special type of subscriber mailbox enabling the subscriber to record up to 10 questions.
After the answers are recorded the Message Waiting Lamp is turned on at the subscriber
telephone. (Good for claims departments, order desks, job applications, etc.)