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B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
SYSTEM ADMINISTRATOR'S GUIDE
217
Operator's Parameters - Day Mode - Operator 3
Operator-seeking calls to Operator 3, when Operator 2 is busy or unanswered and Operator 2's
parameters are set as follows.
• Busy Coverage Mode - No Answer Coverage
• No Answer Coverage Mode - next Operator
No Answer
Coverage
Mode
1. Caller Select
2. Leave Message
3. Disconnect
Message
4. Next Operator
(Caller Select)
Specifies how Operator 2 calls are handled when not
answered within the time period set through the
"Operator No Answer Time" mode.
1. Caller Select - This selection allows the caller to leave
a message or call another extension.
2. Leave Message - The caller is instructed to leave a
message in Operator 2's mailbox.
3. Disconnect message - The caller is disconnected after
playing "
Thank you for calling.
"
4. Next Operator - The system transfers the call to
Operator 3.
To select Operator Parameters - Day Mode - Operator 3, follow the menu path as
shown:
System Administration Top Menu - 1 - 4 - 1 - 2 - 1 - 3
Table 43
Parameter Value Range
(Default)
Description/Function
Operator's
Extension
1-5 digits
(None)
Used to select the extension number for Operator 3. Any
valid extension number can be assigned.
Operator's
Mailbox No.
2-5 digits
(None)
Used to specify the mailbox number for Operator 3.
Callers to Operator 3 are prompted to leave a message in
this mailbox depending upon how the Busy Coverage or
No Answer Coverage modes are set.
Table 42
Parameter Value Range
(Default)
Description/Function