Polycom VSX Series Conference Phone User Manual


 
Diagnostics and General Troubleshooting
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Network Interface Lights
On VSX 5000, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 systems, the
BRI network interface lights are located on the network interface module. On
the VSX 3000 system, the lights are located on the back of the system near the
BRI connectors.
The PRI network interface module is available for VSX 7000, VSX 7000s,
VSX 7000e, and VSX 8000 systems.
When the BRI network interface... It means...
Indicators are off No power to the system, or
The system is not connected to the
network, or
The system is not receiving a clock
signal from the network, or
The system is restarting.
Green indicator is on The system is receiving a clock signal
from the network.
Yellow indicator is on The system is able to make a call.
Green and yellow indicators are on The system is receiving a software
update, or
The system is operating normally.
When the PRI network interface... It means...
Indicators are off No power to the system.
Red indicator is on or blinking The system is not connected to the
ISDN network, or there is a problem
with the ISDN line.
Yellow indicator is on or blinking There is a problem with the ISDN line.
Green indicator is on The system is able to make and receive
calls.