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Managing the System Remotely
5 - 7
Configuring Global Services
If your organization uses the Polycom Global Management System, you can
configure, manage, and monitor the VSX system using the Global
Management System server. Global Management System is a web-based
client/server software tool that allows administrators to manage a network of
video conferencing systems.
To use global services for the system, configure the following:
• Management Servers
• Account Numbers
• My Information
Viewing the Management Servers List
On networks managed by the Global Management System, several Global
Servers may be configured to manage this system remotely. The system also
has a primary Global Management System server that performs account
validation. You can view information about these servers, but this information
can only be changed by the Global Management System Administrator.
To view the management servers list:
¾ Go to System > Admin Settings > Global Services > Management
Servers.
Requiring an Account Number for Calls
If your system is set up for use with the Global Management System, the
system can prompt the user to enter an account number before placing a call.
The account number is added to the Global Management System’s Call Detail
Record (CDR) and the system’s local CDR file (localcdr.csv), and this
information can be used for call tracking and billing purposes.
If you do not configure the system to validate account numbers the entered
account number is recorded on the CDR and the call is completed. When
configured to validate account numbers the system validates the account
number against the Global Management System database and completes the
call only if there is a match.
If you do not configure the system to validate account numbers, calls are
completed and the entered account number is recorded on the CDR. If you
configure the system to validate account numbers, calls are completed only
when placed using a valid account number. Account numbers are set up in
Global Management System by the Global Management System
administrator
.