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Customizing the VSX System
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3. Select and configure these settings:
Setting the Call Answering Mode
To set the call answering mode:
1. Go to System > Admin Settings > General Settings > System Settings >
Call Settings.
2. Select Auto-Answer Point to Point to set the answer mode for calls with
one site, or select Auto-Answer Multipoint (VSX 3000, VSX 3000A,
VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 only) to set the mode for
calls with two or more other sites.
3. Select one of the following:
—Yes – Answers calls automatically.
—No – Enables you to answer calls manually.
— Do Not Disturb – Refuses incoming calls automatically. The caller
receives a message that the site is unavailable.
If you have a VSX 3000 or VSX 3000A system that you are using as your
computer monitor, Polycom recommends that you set up the system so
that you have to answer calls manually. If you receive a call while using
the system as a computer, you hear a ringing sound and you can switch to
video to answer the call manually. Alternatively, you can ignore the call
Setting Description
Display Time in
Call
Specifies whether to display the elapsed time or the local
time during a call. You can also choose not to display the
time.
Call Detail Report Specifies whether to collect call data for the Call Detail
Report and Recent Calls list. When selected, information
about calls can be viewed through VSX Web and
downloaded as a .csv file.
Note: If this setting is disabled, applications such as the
Polycom Global Management System will not be able to
retrieve Call Detail Report (CDR) records.
Recent Calls Specifies whether to display the Recent Calls button on the
home screen. The Recent Calls screen lists the site number
or name, the date and time, and whether the call was
incoming or outgoing.
Note: If the Call Detail Report option is not selected, the
Recent Calls option is not available.
Far Site Name
Display Time
Turns the far site name display on or off, or specifies the
time period the far site name appears on screen when calls
first connect.