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5 Troubleshooting Procedures
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166116 Issue 3 October 1999
No ring on an incoming
call.
Handset is out of range of its
matching radio module.
• Station wiring is incorrect.
• Radio module station wiring is
not connected to the switch.
Station port is set to NO RING
Move the handset closer to the radio
module.
Check your station wiring, referring
to the table in “Radio Module/Switch
Wiring” in Chapter 2, and your
switch manual’s station port wiring
configuration.
Check your switch manual for the
correct settings.
While you are talking
and walking, handset
beeps and RANGE
flashes in handset
display.
Handset antenna is not fully extended.
You are approaching an out-of-range
condition.
Fully extend the handset antenna.
Move back toward the handset’s
matching radio module until the
display stops showing RANGE.
While you are talking
and walking, handset
beeps and RANGE
flashes in handset
display. You keep
walking away from
handset’s matching
radio module, handset
double beeps five times,
display goes blank, and
your call appears to be
disconnected.
You are out of range of the radio
module. YOUR CALL HAS NOT
BEEN DISCONNECTED. IT HAS
BEEN PLACED ON HOLD.
Move back toward the radio module.
Press O, then proceed as you
would for any call placed on Hold.
After placing a call on
Hold, you walk away
from handset’s
matching radio module.
Your handset beeps,
handset display flashes
RANGE, and your call
appears to be
disconnected.
You are out of range of the radio
module. YOUR CALL HAS NOT
BEEN DISCONNECTED. IT IS
STILL ON HOLD.
Move back toward the radio module.
Press O, then proceed as you
would for any call placed on Hold.
Symptom Possible Causes Possible solutions