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5 Troubleshooting Procedures
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166112 Issue 3 October 1999
(Continued) You have a malfunctioning radio
module.
1 Remove all but one radio
module from the carrier. (See
“Removing Radio Module from
Carrier” in Chapter 4.)
2 Test each radio module
individually, verifying that the
POWER and PASS LEDs on
each radio module lights when
the carrier is powered, and that
the OUT OF SYNC LED is not
lit.
3 If the PASS LED does not light,
the radio module is
malfunctioning. Replace the
radio module and handset.
Voice quality in a
specific location is poor
and noisy.
Handset is too close to the carrier(s). Move the handset at least 6 feet
(1.8 m) away for a one- or two-
carrier setup, or 10 feet (3.1 m)
away for a three-carrier setup.
Voice quality for calls is
lower than expected.
Handset antenna is only partially
extended.
There are environmental limitations.
You are using different models of
handsets and the mix is incompatible
with the carrier.
Fully extend the handset antenna.
Reinstall the radio module or carrier
away from electrical equipment and
as high as possible on the wall [but
with radio module antennas 6 to 12
inches (15.2 to 30.5 cm) from the
ceiling]. (See “General Positioning
Rules” in Chapter 2 for more
information.)
See “TransTalk 9000 System” in
Chapter 1.
Symptom Possible Causes Possible Solutions