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Procedures Troubleshooting 5
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166 Issue 3 October 1999 109
Battery Problems
Symptom Possible Causes Possible Solutions
Battery icon appears in
the handset display.
This is normal operation for the
MDW 9031 Pocket Phone.
No action is required.
Battery icon flashes in
the handset display and
the handset beeps twice.
Battery power is low. You have 5 minutes or less of talk
time left. Either:
• Complete your call, turn the
handset off, and recharge the
battery pack.
• If you have a fully charged
spare battery pack, place your
call on Hold. Swap the battery
packs. Wait 6 to 10 seconds,
then turn the handset on and
proceed as you would for any
call placed on Hold.
Handset battery pack
does not last as long as
it used to under similar
conditions.
Battery pack needs to be refreshed. When the Battery icon flashes,
insert the handset with its battery
into the handset cradle and press the
REFRESH button, or insert the
handset battery pack into the spare
battery compartment until the
SPARE LED is steady green.
You get less than 3
hours of talk time when
you use a standard
battery pack that was
refreshed.
Battery pack needs to be refreshed a
second time.
Refresh the battery pack.
You get less than 8
hours of talk time when
you use an extended
battery pack that was
refreshed.
Battery pack needs to be refreshed a
second time.
Refresh the battery pack.
When a battery pack or
the handset with battery
pack is placed in the
charger, the appropriate
LED (SPARE or
HANDSET) does not
light.
Battery pack may have
malfunctioned.
Try a different battery pack if you
have one.
Call for Customer Support.*
*See “Customer Support” in the Copyright and Legal Notices at the beginning of this book