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CHAPTER 6. INSTALLING INTEL DIALOGIC BOARDS 6-17
4. Make a note of which phone model you connect to each port on the DSIx board. In the
next chapter, you will configure each port for that specific phone model.
Important:
TeleVantage does not support a mix of digital phones from different phone
families or manufacturers on the same TeleVantage Server. All of the digital phones on
all of the DSIx boards installed in the TeleVantage Server PC must be from the same
manufacturer’s digital phone family. For more information on phone families, see
“Tested digital phones” in Chapter 5 in Installing TeleVantage.
Note: In the TeleVantage Administrator Device Monitor view, a station will show a status of Out
of Service until you connect a phone to that port.
When you have connected all of your digital station boards, go to the next section.
Connecting Toshiba digital station boards and phones
If you are using Toshiba Strata DKT-series digital phones with TeleVantage, connect the phones
and the Toshiba Strata CS-DKTU digital station board according to the following instructions.
1. Connect the Toshiba digital station board to a breakout box using a 50-pin RJ-21X
connector.
2. Connect the power supply jack on the board to the Toshiba external power supply.
3. Using RJ-11 phone cables, connect the Toshiba digital phones to the breakout box. See
“Analog phone and Toshiba digital phone wiring requirements” in Chapter 5 in
Installing TeleVantage for more information.
Toshiba Strata CS_DKTU station boards appear in the Windows Device Manager under System
Devices and are identified as
CTS:PCDKSC
.
Note:
In the TeleVantage Administrator Device Monitor view, a Toshiba digital phone will show
the status “Out of Service” until it is connected to the Toshiba digital station board. Once the
phone is connected, the status will change to “Idle.” If the Toshiba digital phones do not appear
in the Device Monitor after following the instructions in this section, see the troubleshooting
information on page B-4.
For more information about using Toshiba digital phones with TeleVantage, see Chapter 7 in
Administering TeleVantage.
When you have connected all of your boards, go to the next section.
Configuring the BCP connection panel for failover support______
Failover support provides continued, limited telephone functionality in the event of a power
failure or Windows Server crash. See “Failover support” in Chapter 2 in Installing TeleVantage
for more information.