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1-2 INSTALLING INTEL TELEPHONY COMPONENTS
Overview________________________________________________
This manual provides information on selecting and installing Intel Dialogic components for use
with TeleVantage.
For information on planning for your TeleVantage system, including the TeleVantage
components, PC and network requirements, and the various trunk and station options you can
use with TeleVantage, see Installing TeleVantage. That manual also explains how to install and
configure TeleVantage Server, TeleVantage database server, and TeleVantage workstation
applications. For instructions on using TeleVantage after it is installed, see Administering
TeleVa ntage and Using TeleVantage.
How to use this manual____________________________________
There are two related installation manuals that guide you through all of the steps required to plan
for and install your TeleVantage system:
Installing TeleVantage is where all TeleVantage installations or upgrades begin. For an
overview, see Chapter 1 in Installing TeleVantage.
Installing Intel Telephony Components (this manual) contains three main sections:
Section 1, “Preparing for Installation”. The chapters in this section describe the
Intel telephony resources that you can use with TeleVantage.
Section 2, “Installing Intel HMP”. This section describes in detail how to install
Intel HMP software.
Section 3, “Installing Intel Dialogic Boards and Drivers”. The chapters in this
section describe the Intel board and driver installation and configuration process in
detail.
Where to get help_________________________________________
Contact your TeleVantage provider for technical support—Vertical only provides technical
support through TeleVantage providers. For information about how to report problems, see
“Reporting problems to your TeleVantage provider” in Chapter 12 in Administering
TeleVa ntage.