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5-2 INSTALLING INTEL TELEPHONY COMPONENTS
Introduction _____________________________________________
Important: Skip this chapter if you are upgrading from TeleVantage 7.x—you do not need to
upgrade the Intel HMP software already installed on your TeleVantage Server.
This chapter provides instructions for installing Intel HMP software on the TeleVantage Server.
Important:
If you are using Intel Dialogic boards and drivers to provide telephony resources for
TeleVantage (instead of Intel HMP), follow the installation instructions in Chapter 6, “Installing
Intel Dialogic Boards” and Chapter 7, “Installing Intel Dialogic Board Drivers.”
Note: In this version of TeleVantage, you must install Intel HMP from the TeleVantage Server’s
console—remote installations have not been verified.
Scheduling an upgrade
If you are upgrading the live telephone system at your company, you must schedule the upgrade
to take place after business hours. The process of upgrading can take awhile, and during this
time, your telephone system will be offline and unavailable.
Intel HMP documentation
You have the option of installing the Intel HMP documentation on the TeleVantage Server PC
during installation.
Task checklist
You must perform the tasks listed in the following table in the order specified. This list is only
an overview of the tasks you must perform. Detailed instructions for each task are presented in
later sections in this chapter.
Step Description
1 Uninstall your current Intel Dialogic Drivers, if you are upgrading from a previous
version of TeleVantage.
2 Install Intel HMP 1.1.
3 Install Intel HMP 1.1 SU.
4 Install and activate your Intel HMP licenses.
5 Start Intel HMP.