Filter
Top Products
CHAPTER 4. USING THE FEATURES
If a night console is not provided, incoming calls either direct to designated extension
numbers (Night Station Service feature), when provided, or activate a gong, a bell, or chimes;
these calls can be answered by any voice terminal user (Trunk Answer From Any Station
feature).
To activate Night Service:
1.
Press [Night].
Ž Lamp at the Night button lights at ail attendant consoles.
• Pos Avail lamp goes dark at all attendant consoles except the night console.
To deactivate Night Service:
1.
Press [Night].
• Lamp at the Night button goes dark.
• Pos Avail lamp lights at all attendant consoles except the night console.
SMDR Account Code Dialing
The Station Message Detail Recording (SMDR) Account Code Dialing feature collects call
details on selected incoming and outgoing trunk calls.
It creates call records that contain
calling and called numbers, call duration, and information on facility usage. Internal calls do
not activate SMDR.
An SMDR option enables attendants to associate a specific trunk call with its project billing
account by dialing the SMDR access code and the assigned account code as part of the
called number. After answering an incoming trunk call, but before extending the call, the
attendant can dial the SMDR access code and account code. The SMDR access code is
used by everyone in the system, and account codes are assigned to individual users. The
system SMDR printout will show the call charged to the account code that was dialed.
To assign a call to a specific account in SMDR:
1.
Press
[Start].
• Dial tone.
2. Dial SMDR access code, and then dial the account code.
Ž Second dial tone.
3. Continue call in normal way, dialing trunk access code, dialing destination number,
extending call, and so forth.
4-37