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CHAPTER 4. USING THE FEATURES
5. Enter the following in the order shown:
1 through 7 (to specify the day)
0000 through 2359 (to specify the hour)
• Display shows:
ROUTE PLAN: x FOR: yyy DEACT-TIME: zz:zz
(Where x is the routing plan number, yyy is the 3-letter abbreviation for the
day of the week, and
ZZ:ZZ is the deactivation time).
6. Press [Clocked Override]
or [Normal Mode].
Ž
Lamp at [Clocked Override]
remains steadily lighted.
Ž Clocked Manual Override is active.
To manually deactivate Clocked Manual Override:
1.
Press [Clocked Override].
•
Lamp at [Clocked Override]
goes dark.
Timed
• Scheduled daily routing plan goes into effect immediately.
Reminder
This feature sends a special ringing tone to the attendant under the following conditions:
• A call has been on hold at the console longer than a preset length of time and needs
attention.
Ž An extended call has not been
returned to the console.
The timed-reminder expiration times
unanswered extended calls.
answered within a preset length of time and has
are administered separately for held calls and
When the time for a held call expires, the Hold lamp at the call appearance button flashes;
the attendant hears timed-reminder tone. When an extended call is not answered before the
time expires, the Atnd lamp at an idle call appearance button flashes; the attendant hears
timed reminder tone. An extended call can also be held. If this is the case, the returning call
causes the Hold lamp to flash.
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