Filter
Top Products
CHAPTER 3. OPERATING THE CONSOLE
• A party on an incoming trunk call requests to be connected to an outside number on
another trunk.
To extend an incoming call to an inside extension number:
1.
After answering the incoming call, tell the caller that you are going to break the
connection temporarily (split) while you call the other party.
2. Call the desired party using the normal procedures for placing a call to an inside
extension number.
• Split lamp lights.
3. Use one of the following steps, 4 through 7, to complete the call.
4. If you are not going to announce the call, press (Release) as soon as the call starts
ringing.
• Calling party is connected to the ringing line.
• Split lamp goes dark.
• Procedure complete (unless the call is unanswered and returns to the
console; refer to Timed Reminder feature in Chapter 4 for details).
5. If you are going to announce the call, wait for the called party to answer.
If the called party accepts the call, press (Release).
• Caller is connected to the called party.
• Split
lamp goes dark.
• Procedure
If the called party
hangs up.
• Console is
complete.
declines to talk to the caller, press (Split) after the called party
connected to the caller again.
• Split lamp goes dark.
Explain to the caller that the called party
is not available. Take a message, or ask the
caller to try again later; then press (Release).
• Procedure complete.
3-9