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CHAPTER 4. USING THE FEATURES
To tell a caller that the extended call is waiting:
1.
Press (Split).
• Console is reconnected to the caller.
• Split lamp goes dark.
• Call waiting ringback tone is now heard by caller.
2. Tell the caller that the call is waiting.
3.
Press
(Release).
• Procedure complete (unless waiting call returns to the console).
Attendant Conference
This feature allows the attendant to arrange a conference call with as many as five other
conferees.
If you attempt to add a sixth internal party or a third outside trunk party to the conference
call, the attempt is denied. The Split lamp flutters for about 2 seconds to indicate the denial.
After the conference call is arranged and all conferees are added, either release the call or
hold it on the console. If the call is held and a conferee recalls you, handle the call as
described under “Attendant Recall.”
To set up a conference, starting with an established call:
1.
Press (Start).
2. Call the new party to be added to the conference.
• Split lamp lights.
3. After contacting the new party, press (Split)
to connect the new party and the
console to the original party.
• Split lamp goes dark.
• All parties, including the console, are connected together.
4. To add more parties to the conference, repeat Steps 1, 2, and 3.
5. If a called party cannot be reached, press (Cancel) to end the attempt and rejoin the
existing conference.
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